We welcome your feedback 😊 

Happy with the service you’ve received?

If so, we’d love to hear about it. We love nothing better than hearing about how our colleagues went above and beyond or were just supper helpful. If you have time and we appreciate it is a big ask we would be most grateful if you could give the branch and colleague a review on Google, all you need to do is:

  1. On your Android phone or tablet, open the Google Maps app.
  2. Search for the branch you visited ...
  3. Scroll down to reviews and click add a review.
  4. Sign in a leave a review 😊

Unhappy with the service you’ve received?

We try our best but we’re only human! We understand that we don’t always get things right. If you shopped in one of our branches and aren't completely satisfied with our service, then in the first instance please contact your local branch manager directly who should be able to quickly resolve things to your satisfaction.

If you have any query that the team in your local branch cannot or have not been able to resolve at branch level, then please email:

David Vipers: Sales and Operations Director

Email: David.vipers@allowaytimber.com

 

As a final last resort, which hopefully will not be necessary, please contact

 

Jez Avens: Managing Director

Email: jez.avens@allowaytimber.com

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