We welcome your feedback 😊
Happy with the service you’ve received?
If so, we’d love to hear about it. We love nothing better than hearing about how our colleagues went above and beyond or were just supper helpful. If you have time and we appreciate it is a big ask we would be most grateful if you could give the branch and colleague a review on Google, all you need to do is:
Unhappy with the service you’ve received?
We try our best but we’re only human! We understand that we don’t always get things right. If you shopped in one of our branches and aren't completely satisfied with our service, then in the first instance please contact your local branch manager directly who should be able to quickly resolve things to your satisfaction.
If you have any query that the team in your local branch cannot or have not been able to resolve at branch level, then please email:
David Vipers: Revenue Director
As a final last resort, which hopefully will not be necessary, please contact:
Jez Avens: Managing Director